SHIPPING • PICKUP • DELIVERY

1. Add items to your cart.
2. Choose PICKUP at checkout (with your desired day and time).
3. Your items will be ready for your pickup at our store at your selected time. Please have your order number or confirmation email ready. 

Once your order has been placed and filled, we will NOT issue any refunds or order cancellations. We will hold your package until you are able to pick it up or unless you switch to shipping or delivery.

Refunds issued by customer request are subject to a 15% nonrefundable re-stocking fee. 

ALL SALES ARE FINAL TO KEEP OUR PRICES LOW. NO EXCEPTIONS. 

1. Add items to your cart.
2. Choose DELIVERY at checkout with your desired day and time.
3. Enter in your address. (We deliver SAME DAY up to 50 miles from our store in Sacramento, CA.) 
4. Your items will be delivered safely to your door. 

5. If you select "Local Delivery" and you are outside of Sacramento, your order will be automatically cancelled upon review. You may place your order again with FedEx shipping.

1. Add items to your cart.
2. Choose SHIPPING at checkout.

3. Enter in your shipping address. We provide shipping to the entire West Coast to Texas. We currently do not provide international shipping
4. You will receive confirmation of your order via email. Shortly after, we will provide a tracking number via FedEx. 

We would like to clarify that our shipping rates are determined by FedEx and not by Mad Butcher Meat Company. We offer shipping at cost to maintain product quality, prioritizing cold and frozen delivery. While we acknowledge FedEx's pricing might seem high, our priority is to ensure product integrity during shipping. We regret any inconvenience caused by these rates and appreciate your understanding of our approach.

Effective immediately, we will no longer offer nationwide shipping. Instead, we are focusing our efforts on providing exceptional service to the residents of Washington, Oregon, Arizona, California, Nevada, Texas, Colorado, and New Mexico. We apologize for any inconvenience this may cause and appreciate your understanding as we streamline our shipping process.

We understand the concerns and challenges that nationwide shipping has brought, and we believe that focusing on these specific regions will allow us to provide faster and more reliable deliveries while enhancing guest satisfaction. By narrowing our shipping area, we can dedicate more attention to meeting your needs and ensuring a stress-free shopping experience for all.

If you are an existing customer of ours that we did previously service (Texas - East Coast), please send us an email at info@madbutchermeat.com and we will place a custom order for you. Please note that the shipping rates may be higher than what you normally pay. We are currently not accepting new customers past Texas at this time, thank you. 

Thank you for choosing us as your trusted provider, and we look forward to continuing to deliver top-notch products to our extended regions